Privacy Policy
Introduction
PrimeHealth365 (“we”, “us”, “our”) operates the website primehealth365.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
This policy applies to all information collected through our website and any related communications, including email newsletters.
We are based in the United Kingdom and our primary data controller is Alfa Isah, Kingston upon Hull, United Kingdom.
Information We Collect
Information You Provide Voluntarily
- Email address — when you subscribe to our newsletter or download a free resource
- Name — when you subscribe or contact us (optional)
- Message content — when you contact us via our contact form
Information Collected Automatically
- IP address and approximate geographic location
- Browser type and version
- Pages visited, time spent on pages, and navigation path
- Referring website or search query that brought you to our site
- Device type (desktop, tablet, mobile)
This information is collected via Google Analytics 4 and server logs. It is used in aggregate to understand how visitors use our website and to improve our content.
How We Use Your Information
- To send you our email newsletter if you have subscribed (you may unsubscribe at any time)
- To respond to enquiries submitted through our contact form
- To analyse website traffic and improve our content and user experience
- To comply with our legal obligations
- To detect and prevent fraud or abuse of our website
Email Marketing
If you subscribe to our email list, your email address is stored with Kit (formerly ConvertKit), our email marketing provider. Kit is based in the United States and is certified under the EU-US Data Privacy Framework. You can unsubscribe from our emails at any time by clicking the unsubscribe link in any email we send.
We do not sell, rent, or share your email address with third parties for their marketing purposes.
Cookies
Our website uses cookies — small text files stored on your device — to enhance your experience and collect analytics data. We use the following types of cookies:
- Essential cookies — required for the website to function (cannot be disabled)
- Analytics cookies — Google Analytics 4, used to understand how visitors use our site
- Preference cookies — to remember your settings and preferences
You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use the website.
Affiliate Links and Third Parties
When you click affiliate links on our website, you will be directed to third-party websites. These websites have their own privacy policies, which we do not control. We encourage you to review the privacy policy of any third-party website before making a purchase or providing personal information.
Affiliate networks we work with (including ClickBank, Awin, CJ Affiliate, and Digistore24) may place cookies on your device when you click affiliate links. These cookies are used to track whether a sale originated from our website. Please refer to each network’s privacy policy for details.
Google Analytics
We use Google Analytics 4 to collect anonymous data about how visitors use our website. Google Analytics uses cookies to collect information such as how long you spend on the site and the pages you visit. This information is used to compile reports and improve the site.
Google Analytics data is processed by Google LLC in the United States. Google is certified under the EU-US Data Privacy Framework. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your personal data
- Right to restrict processing — request that we limit how we use your data
- Right to data portability — request your data in a portable format
- Right to object — object to our processing of your personal data
- Right to withdraw consent — withdraw consent for email marketing at any time
To exercise any of these rights, contact us at: hello@primehealth365.com. We will respond within 30 days.
Data Retention
We retain email subscriber data for as long as you remain subscribed. If you unsubscribe, your data is removed from our active mailing list within 30 days. Contact form submissions are retained for up to 12 months. Analytics data is retained in accordance with Google Analytics’ standard data retention settings.
Children’s Privacy
PrimeHealth365 is not directed at children under the age of 16. We do not knowingly collect personal information from anyone under 16. If you believe we have inadvertently collected data from a minor, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the ‘Last updated’ date at the top of this page. We encourage you to review this policy periodically.
Contact Us
For privacy-related questions or to exercise your data rights, contact us at: hello@primehealth365.com
Data Controller: Alfa Isah, PrimeHealth365, Kingston upon Hull, United Kingdom.
